Honeypot Company Portrait Series: Mailbutler

Fabian Jäger, Co-Founder & CTO @ Mailbutler

The name “Mailbutler” already gives something away, but please tell us a little bit more: What do you do? What is your mission?

We at Mailbutler want to provide a digital email assistant for the self-employed, freelancers, and small companies to structure, enrich and boost their everyday business email communication and relationship management — all right from their inbox.

Let’s take a look behind the scenes. What are your company’s values? What is it like working at Mailbutler?

Mailbutler has been profitable from the day of the founding of the company. As we don’t rely on investors and are in full control over the company and its future, we provide a very stable work environment for our employees.

As CTO, I’m sure you can tell us a bit more specifically about the Tech Team. How big is the team? What do the team spirit and culture look like?

We at Mailbutler believe in the power of lean teams with very talented developers. Our tech team consists of 10 software engineers. Each of the developers is an expert in their area, but we regularly hold presentations about technical topics so everyone can grow. This is related to the key characteristic of our tech team: Open communication. We spend time during code reviews to squeeze the optimal solution out of a proposed code change. In this and the retrospective meeting, everyone is both contributing and learning.

That brings us to the next question: What technologies does the tech team work with? What does the tech stack look like?

Our tech stack is relatively wide and diverse. Our frontend engineers work primarily with JavaScript (everything written in TypeScript actually) and Vue.js, which allows us to build beautiful user interfaces.

What projects is the tech team working on? What interesting challenges can you share?

Mailbutler is a software product company and therefore the product and development team is the core of everything we do. Our software engineers work in close collaboration with product owners, UX/UI designers, quality assurance, and also with our customer success team.

How has Mailbutler adapted to the challenges of the Covid pandemic?

Until March 2020 we worked together in a beautiful office in Berlin Schöneberg. It was a former family apartment which made it feel a bit like working in a second home. When the pandemic came to Germany, we switched to fully remote work to protect our colleagues.

This gives us the answer to the frequently asked remote work question. What are other perks of working at Mailbutler?

As mentioned, the flexible, hybrid working environment is a big benefit that not every company offers. We try to define expectations based on the outcome of your work and not based on the number of hours spent working. Especially the tech team works in an agile environment, i.e. in sprints. When all the work is done that was planned for a sprint, developers are free to decide what they do with the rest of their time.

For all those whose interest you have just sparked: What are your hiring goals over the next 12 months?

We are currently in the phase of further stabilizing our tech stack. This includes improvements with respect to performance, memory efficiency, network requests, database queries, etc. In order to do this, we’re currently planning to extend the tech team by 4 to 5 software engineers within the next 12 months. Among these are JavaScript (Vue.js) frontend developers, a DevOps engineer, a Ruby-on-Rails expert for our backend, and a Swift/Objective-C wizard for macOS development.

Thank you for sharing all these insights!

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